[CUSTOMER STORIES]

What we build with our clients

Real deployments: the outlets opened, the teams trained, the automations built. And the time spent together.

Camille Ndougwo, founder of Les Délices de Milly
Food service

Camille Ndougwo

Founder

Les Délices de Milly

Les Délices de Milly

Douala & Yaoundé · CameroonCrêperie and caterer

Three years of opening outlets, one at a time

Born from a tweet in 2018, the crêperie now serves Douala and Yaoundé and handles most of its orders in conversation.

31 months of partnership4 outlets deployed8 people trainedRead the story
Christine, founder of SÚKA Café-Terrasse, in her chef's jacket
Food serviceVideo

Christine

Founder

SÚKA Café-Terrasse

SÚKA Café-Terrasse

Bastos, Yaoundé · CameroonCafé-restaurant and cookies

From a cookie box to the Bastos café-terrasse

Christine started baking at home and sharing everything on TikTok. We have been alongside her from the first menu keyed in to the second entity.

19 months of partnership2 venues openedRead the story
Nature et Traditions
6months of partnership
Cosmetics & beauty
Nature et Traditions

Nature et Traditions

Abidjan · Côte d'IvoireNatural dermo-cosmetics and concept store

One brand, a hundred partner brands and a beauty studio, in one tool

Launched in Abidjan in 2015, the brand also distributes other African beauty labels and sells in-studio treatments.

16 people trained6 automations builtRead the story
Ruth Ornella, manager of MOS MARKET, at the till holding one of her fragrances
RetailVideo

Ruth Ornella

Manager

MOS MARKET

MOS MARKET

Cameroon & GabonWholesale and retail — fashion and fragrance

Three shops, two countries, one till

Three tablet tills set up, stock shared between them, and the evening notebook reconciliation gone.

24 months of partnership3 shops in 2 countriesRead the story
SIPCOPROMAC
14outlets deployed
Food service

SIPCOPROMAC

Douala · CameroonMulti-activity group — bars, restaurants, bakeries, convenience stores

14 outlets and 25 warehouses rolled out in three months

Three sites, five trades per site, one console. The largest deployment by outlet count on the platform.

25 warehouses configured7 people trainedRead the story
Prisca Heuya, founder and cosmetologist at Kem Care
Cosmetics & beautyVideo

Prisca Heuya

Founder, cosmetologist

Kem Care

Kem Care

Douala · CameroonNatural hair cosmetics

From the lab to eight showrooms

Founded in 2021, locally manufactured, distributed through a showroom network that also hosts other Cameroonian brands.

28 months of partnership8 showrooms deployedRead the story
Carlia Fassi, founder of Nemalia
Cosmetics & beautyVideo

Carlia Fassi

Founder

Nemalia

Nemalia

Bonapriso, Douala · CameroonSkincare manufacturing and distribution

A factory, a shop and twelve people on one tool

The production unit and the shop live in the same database, and the team of twelve works in it together.

16 months of partnership12 people trainedRead the story
L'Atelier Floral
14months of partnership
Services
L'Atelier Floral

L'Atelier Floral

Abidjan · Côte d'IvoireFlorist and floral arrangements

Three shops, one conversation with the customer

A bouquet gets discussed, described, photographed. The whole sale happens in conversation — and so does the follow-up.

3 shops deployed5 people trainedRead the story
Café d'Afrique
12months of partnership
Food serviceVideo
Café d'Afrique

Café d'Afrique

Bonapriso, Douala · CameroonRestaurant and caterer

A whole menu taken over and organised into 25 collections

Traditional African cuisine in Bonapriso, à la carte service, buffets and catering — two outlets sharing one menu.

2 outlets deployed3 warehouses configuredRead the story
Les gaufres de Marie
9outlets deployed
Food service

Les gaufres de Marie

Abidjan · Côte d'IvoireWaffles — food trucks and fixed outlets

Taking payments across four food trucks and five fixed outlets

Nine outlets across Abidjan, four of them mobile, all wired to the same till and the same stock.

4 food trucks equipped8 months of partnershipRead the story
GLORYCARE PHARMA
21months of partnership
Distribution & wholesale
GLORYCARE PHARMA

GLORYCARE PHARMA

CameroonPharmaceutical distribution

A pharmaceutical catalogue, with the traceability that comes with it

A B2B distributor ordering in volume that has to account for every stock movement.

3 people trained1 tamper-proof stock ledgerRead the story
ESSILA
27months of partnership
Services
ESSILA

ESSILA

Douala & Yaoundé · CameroonAfro hair salon and hair care ranges

One salon, three product ranges and remote customer service

The most functionally complete Genuka customer: hairdressing, product sales, hair coaching, campaigns and automations.

3 outlets deployed9 people trainedRead the story
Development Expertise Lab
4months of partnership
Services

Development Expertise Lab

West AfricaResearch and evaluation firm

Running field surveys entirely over WhatsApp

A research firm that repurposed a commerce tool to administer its questionnaires: twenty-two survey waves in four months, zero orders.

22 survey waves tooled up21 message templates approvedRead the story

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