Genuka in 10 minutes, everything you can manage in one place

Discovery10 minChecked on 11/2/2026

What you will have: You know what Genuka can manage for your business and which menu to open for each task.

Sales, stock, customers, messages and accounting share the same data: a sale recorded once shows up everywhere, with no retyping.

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Why it matters

Many businesses keep their sales in a notebook, their stock in a spreadsheet, their customers in WhatsApp and their accounts with an accounting firm. Each tool has its own figures, and none of them agree. Genuka brings all of this into one account: a sale taken at the register removes the stock, feeds the customer's record and can flow into the accounts, with nothing to retype.

Summary

Genuka is management software for shops and service businesses. It covers selling (register, orders, invoices, website), customer relations (WhatsApp messaging, campaigns, reviews), the catalog and stock, purchases and expenses, accounting, and steering the business (dashboard, statistics, reports). An AI assistant knows your figures and acts for you. This lesson walks through it menu by menu.

Before you start

A Genuka account (see "Create your account").
No special permission: everyone sees in their menu only what their role opens to them.

What Genuka manages, and where to find it

The left menu is organized in sections. Less frequent pages are in Settings, grouped in cards (Sales, Catalog, Finance, Company, Website, Integrations).

Sell

What you want to do	Where
Take payments at the counter, print a receipt	Menu › Sales › Point Of Sale
Enter an order or a quote, follow its payment	Menu › Sales › Orders
Find a customer, their history, what they owe you	Menu › Sales › Customers
Invoices, credit notes, returns, deliveries, discounts, subscriptions sold to your customers	Settings › Sales
Take appointments and bookings	Settings › Company › Calendar
Sell online: website, online store, domain name, payment methods	Settings › Website and Settings › Company › Payment Methods

Talk to your customers

What you want to do	Where
Answer WhatsApp messages and your website chat, in one place, as a team	Menu › Communication › Inbox
Send a WhatsApp campaign to a group of customers	Menu › Communication › Marketing
Collect and publish customer reviews	Settings › Catalog › Reviews

Catalog, stock and production

What you want to do	Where
Create your products and services, their variants and prices	Menu › Catalog › Products & Services
Track stock by warehouse, batches, transfers, losses	Menu › Catalog › Inventory & Stocks
Count your stock (stocktake)	Settings › Catalog › Inventories
Manufacture: recipes (bills of materials) and production orders	Settings › Catalog › Bill of Materials and Production Orders

Money and accounting

What you want to do	Where
See all payments received and paid out	Menu › Finances › Payments
Record an expense or a purchase	Menu › Finances › Expenses
Manage your suppliers	Settings › Finance › Suppliers
Cash drawers, banks, Mobile Money	Settings › Finance › Treasury Accounts
Keep the books: chart of accounts, journals, financial statements, tax returns	Menu › Finances › Accounting

Steer your business

What you want to do	Where
See your indicators for the day, the week, the month	Menu › Home › Dashboard
Analyze your sales in detail	Menu › Home › Analytics (administrators)
Generate and receive reports	Settings › Sales › Reports

Go further

What you want to do	Where
Automate a task ("when an order comes in, send a message...")	Settings › Integrations › Automations
Install an app (time tracking, documents...)	Settings › Integrations › Apps
Connect other software	Settings › Integrations › API Keys and Webhooks
Create your own records (vehicles, job sites, contracts...)	Settings › Integrations › Custom objects

The AI assistant

The Chat with the agent button, at the bottom right of the screen, opens an assistant that reads your data and acts within the limits of your permissions: "my sales this month", "create an order for...", "where do I find taxes?". See "Your AI assistant".

Turn on only what you need

In Settings, the Modules button lists the Genuka modules: Sales, Products, Customers, Stocks, Accounting, Invoicing, Website, Bookings, Deliveries, Marketing, Reports, Production, Suppliers, Reviews, Automations, Apps. A module that is not turned on is hidden from the menu; turning it on makes its pages appear. Payments, expenses, treasury and taxes are always visible.

Several shops, several businesses

A business can have several shops (points of sale) and several warehouses. Each team member works in an active shop, which they change with Switch Shop.
One account can belong to several businesses; you move from one to another with Switch Company, in your avatar menu. Permissions are specific to each business.

Edge cases and common mistakes

"I can't see accounting (or marketing) in my menu." Either your role has no access to it, or the module is not turned on. The feature exists: an administrator can open it for you (see "Access rights, roles and permissions").
What your plan includes. Some features depend on the plan you subscribed to. The plans page compares what each one includes (see "Plans, AI tokens and messaging credits").
Analytics missing from the menu. The Analytics entry is only shown to administrators.

FAQ

Does Genuka replace my register software and my stock spreadsheet? Yes: the register removes stock from the shop's warehouses, and stock is tracked by warehouse and by batch.

Do I need to set everything up on day one? No. Turn on the modules you need today and add the others later from Settings › Modules.

Does Genuka work on a phone? Yes, in the phone's browser, and a desktop app also exists (see "Genuka on phone and computer").