[OMNICHANNEL INBOX]

Connect your business WhatsApp and manage everything in one place.

Genuka is a Meta Tech Partner: connect your WhatsApp Business account and centralize every conversation. Your team replies from a shared inbox — without ever using your personal number, or risking an employee walking off with your customers. Instagram and other channels are coming soon.

Meta Tech Partner
WhatsAppWhatsApp 100% functional
InstagramInstagramComing soon
Messenger, SMS…Coming soon
app.genuka.com/inbox
Boîte partagéeWhatsAppWhatsApp Business
Numéro de l’entreprise · +237 6 ••• 42
FN
Fatou N.Bonjour, ma commande est-elle prête ?
2
JK
Jean K.Vous livrez à Bonapriso ?
AB
Awa B.Merci pour la facture 👍
PD
Paul D.Le modèle bleu est dispo ?
SM
Sandra M.Je passe demain matin.
FN
Fatou N.via WhatsApp
Assignée à Komi
Bonjour, ma commande #1042 est-elle prête ?
Bonjour Fatou ! Oui, elle est prête, vous pouvez passer dès 14h 🙂
Parfait, merci beaucoup !
Réponse de l’équipe — le client ne voit que la boutique…
[CORE FEATURES]

Your entire WhatsApp customer relationship, in one place

WhatsApp is available and 100% functional today. Your team replies from a shared inbox, and your customers never leave the business.

Connect your WhatsApp Business in minutes

Genuka is a Meta Tech Partner: the WhatsApp connection is official, reliable and 100% functional today. Every conversation lands in one shared inbox, in real time — no five apps, no juggling phones.

Conversations WhatsApp Connecté
FN
Fatou N.Bonjour, ma commande est-elle prête ?
WhatsApp
JK
Jean K.Vous livrez à Bonapriso ?
WhatsApp
AB
Awa B.Merci pour la facture 👍
WhatsApp
PD
Paul D.Le modèle bleu est dispo ?
WhatsApp
Tout sur le numéro de l’entreprise
Accès de l’équipeNuméro protégé
KE
Komi E.Répond aux clients
AB
Awa B.Répond aux clients
JM
Jean M.A quitté l’équipe
Accès révoqué
Les clients et l’historique restent dans Genuka.
Keep your customers, even when an employee leaves

Your salespeople reply from the shared inbox tied to the company number — never from their personal WhatsApp. The day someone leaves, you revoke their access in one click: conversations, history and customers stay with you. Nobody walks off with your customer list.

WhatsApp today, Instagram soon

WhatsApp is already live and fully operational. Instagram, Messenger, SMS and email are rolling out and will join the same shared inbox — with no change to how you work.

Canaux
WhatsAppWhatsApp Disponible
InstagramInstagramBientôt
MessengerMessengerBientôt
SMS, e-mail… en route

Why manage WhatsApp with Genuka?

The official WhatsApp connection, built to protect your biggest asset: your customers.

All of WhatsApp, centralized

Every WhatsApp chat in one shared inbox, in real time. No more messages scattered across phones.

Your customers stay yours

Your staff reply without ever holding the number. When one leaves, they can't take the conversations or the contacts.

Official & secure

Genuka is a Meta Tech Partner: connection via the official WhatsApp Business API, reliable and compliant, with no risk of a ban.

Get started in 3 steps

From connecting your number to your first reply, in minutes.

1

Connect your WhatsApp Business number

Official connection through Meta, in minutes. No technical skills required.

2

Invite your team

Each agent replies from the shared inbox, with no access to your number. You control the permissions.

3

Reply to every customer

All conversations in one place, with full history. Instagram and other channels coming soon.

Before, my salespeople replied from their personal WhatsApp. The day one of them left, he took the customers with him. With Genuka, everything goes through the company number — I'm no longer at risk.

KE
Komi E.
Restaurant, Lomé
0
customers lost when an employee leaves
[FAQ]

Frequently asked questions about the inbox

Your business deserves to grow.
Give it the tools.

Join 4000+ entrepreneurs who sell more and steer their growth in real time with Genuka.

7 days to try everything, no commitment. The only risk: finding out how much you were losing before.

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