Delete your Genuka account

From the Genuka Workspace app

1. Open the Genuka Workspace app and sign in.
2. Go to Profile.
3. Tap “Delete my account”, then confirm.

Without the app

Write to us at [email protected] from your account's e-mail address, or give your account's phone number. Say that you want your account deleted. We check that the request comes from you, then record it and reply.

What happens after the request

• Your account is signed out of all your devices.
• Your account is deleted 30 days after the request. Your data is kept during those 30 days.
• Changed your mind? Sign in again before the 30 days are over: the deletion is cancelled.

If you are a company admin

If you are the only admin of a company that has other members, first make someone else an admin. The deletion cannot be requested before that.

What is deleted

• Your first and last name, e-mail address, phone number and profile photo.
• Your password, PIN code and sign-in with Google, Apple or others.
• Your connected devices and sessions.
• Companies where you are the only person: they are deleted with their data (products, orders, customers…).

What remains

• Companies where other members work: you leave them, they carry on without you.
• Messages you wrote there stay visible to the team, without your name.