Know your customers better than anyone
A complete profile for every buyer, built automatically from your sales. Segment your customer base and win back those who drift away — no spreadsheet, no notebook.
A real customer relationship, no spreadsheet or notebook
Every sale feeds your customer's profile. You know your best customers, you segment your base, and you bring back those drifting away — automatically.
A complete customer profile builds itself from every sale: contact details, total spent, number of orders, last visit and purchase history. No more notebook or memory needed — you know exactly who you're dealing with at a glance.
Sort your customers into segments — loyal, inactive, new, VIP — using tags and buying behavior. You finally talk to the right group, with the right message.
Spot customers who haven't bought in 60 days and re-engage them on WhatsApp in one click. Loyalty, targeted offers, reminders: turn the one-off purchase into a habit.
More than a directory: a loyalty engine
Your customer base becomes your best growth lever.
One profile per customer, automatic
Every sale enriches the profile: contact, history, total spent and last visit. Stop guessing and recognize your customers instantly.
The right offer to the right segment
Tags and behavioral segments to isolate your loyal customers, your VIPs or your inactive ones. Every message lands right — no more blind sends.
Turn the one-off purchase into a habit
Spot those drifting away and re-engage them before they're gone for good. A well-timed WhatsApp follow-up is one more customer coming back.
From the first sale to a loyal customer
Three steps to turn your customer base into an asset that pays off.
Every sale enriches the profile
As soon as a customer buys, their profile updates itself: contact details, average basket and full history.
Segment your base
Create segments by tag or behavior — loyal, new, inactive — in just a few clicks.
Re-engage and reward
Send a follow-up or a loyalty offer on WhatsApp to the right segment, at the right moment.
“Before, my customers vanished without me noticing. Now I can see who hasn't come back and re-engage them on WhatsApp in one click — it's a game changer for the shop.”
Everything you need to know about the CRM
Your business deserves to grow.
Give it the tools.
Join 4000+ entrepreneurs who sell more and steer their growth in real time with Genuka.
7 days to try everything, no commitment. The only risk: finding out how much you were losing before.
