Améliorer son service client sur WhatsApp Business quand on vend en Afrique

“Between my concerts and my travels, I'm almost never at the shop. With Genuka I track my sales and stock in real time wherever I am — nothing gets lost, nothing gets mixed up. It's like being there without being there.”

Blanche BaillyArtiste & entrepreneure — Artist & fashion boutique

“In six months, Genuka turned my business into clear numbers: over 7,000 tables served and my best-selling dishes finally identified. I hesitated at first, but today I'm really glad I trusted them.”

ChristineSuka Café — Café & restaurant

“I run my two shops in Cameroon from Paris. Genuka gives me enough control — orders, stock, alerts, teams — that distance is no longer an obstacle. It's actually what convinced me to open the second one.”

Gabriel KamtoGabs Shop — Fashion retail • run from Paris

“Genuka showed me that 199 customers had come back at least twice in a year. I was able to reward my best customers at year-end without a second thought — the list was already there. I finally have real visibility over my business.”

Lysiane LissomCak'Tries — Cupcakes & pastries

“From the lab to the shop, I track everything on Genuka: raw materials, stock, invoicing and accounting. No more endless registers or lost papers. Today it's truly KemCare's ally.”

Prisca HeuyaKemCare — Hair cosmetics

“Every month, Genuka gives me a full recap of my business: orders, revenue, average basket, top products and best customers. That's the feature I love — at a glance, I know whether Nemalia is doing well.”

Carlia FassiNemalia — Cosmetics & skincare

“With 45 brands and stock moving every day, my biggest challenge was keeping track. Genuka took over: stock under control, catalogue always up to date, and my data available in real time even when I'm away.”

Marie-Claire NdoumbeAteliers BlackShades — Cameroonian brands distribution

“I used to do my inventory by hand, like many people. After a year on Genuka, every sale updates my stock automatically, right down to the last item. No more loose sheets of paper everywhere.”

ElogeThe Needle Cameroon — 100% made-in-Cameroon clothing

“I discovered Genuka as a customer of another shop, then took the leap myself. I left my notebook behind, and today my favourite feature is expense tracking — I keep my money in and out under control. I highly recommend it.”

NaomiNaomi Black Store — Retail

“I used to redo my accounts every evening in a notebook — exhausting, and impossible to catch up on after a few months. With Genuka, everything is already recorded on the shop's tablet. It's simple.”

Ruth OrnellaShein Attitude | Mos Market — Boutique

“Invoicing, stock, accounting: I took it all back in hand with Genuka, with full traceability on my items. And the little extra that changes everything — barcodes generated automatically.”

TaniaAccessories By Tania — Accessories

“With Genuka I manage my stock, spot my loyal customers and most profitable products, and launch my promotions — and I even have a website. I save a huge amount of time and say goodbye to paperwork.”

JosephaLes Secrets de Tchougs — Retail

“In Côte d'Ivoire, I brought my accounting, customers, sales, stock and suppliers together on a single platform. Going digital gave me the visibility my growth was missing. My advice: go for it.”

Maritza Adom BouedyAdwera Essentials — Hair care products

“At Scensoria, customer experience is at the heart of everything. Genuka supports our growth by putting people and customer relationships first — from advice to welcome, every detail counts.”

ScensoriaScensoria — Perfume & make-up

“My previous system had crashed and I was left with a real invoicing problem. Today, Genuka is my invoicing and management solution for Café d'Afrique — reliable, and I no longer lose anything.”

Thibaut TassiambaCafé d'Afrique — Founder — café & restaurant

“Between my concerts and my travels, I'm almost never at the shop. With Genuka I track my sales and stock in real time wherever I am — nothing gets lost, nothing gets mixed up. It's like being there without being there.”

Blanche BaillyArtiste & entrepreneure — Artist & fashion boutique

“In six months, Genuka turned my business into clear numbers: over 7,000 tables served and my best-selling dishes finally identified. I hesitated at first, but today I'm really glad I trusted them.”

ChristineSuka Café — Café & restaurant

“I run my two shops in Cameroon from Paris. Genuka gives me enough control — orders, stock, alerts, teams — that distance is no longer an obstacle. It's actually what convinced me to open the second one.”

Gabriel KamtoGabs Shop — Fashion retail • run from Paris

“Genuka showed me that 199 customers had come back at least twice in a year. I was able to reward my best customers at year-end without a second thought — the list was already there. I finally have real visibility over my business.”

Lysiane LissomCak'Tries — Cupcakes & pastries

“From the lab to the shop, I track everything on Genuka: raw materials, stock, invoicing and accounting. No more endless registers or lost papers. Today it's truly KemCare's ally.”

Prisca HeuyaKemCare — Hair cosmetics

“Every month, Genuka gives me a full recap of my business: orders, revenue, average basket, top products and best customers. That's the feature I love — at a glance, I know whether Nemalia is doing well.”

Carlia FassiNemalia — Cosmetics & skincare

“With 45 brands and stock moving every day, my biggest challenge was keeping track. Genuka took over: stock under control, catalogue always up to date, and my data available in real time even when I'm away.”

Marie-Claire NdoumbeAteliers BlackShades — Cameroonian brands distribution

“I used to do my inventory by hand, like many people. After a year on Genuka, every sale updates my stock automatically, right down to the last item. No more loose sheets of paper everywhere.”

ElogeThe Needle Cameroon — 100% made-in-Cameroon clothing

“I discovered Genuka as a customer of another shop, then took the leap myself. I left my notebook behind, and today my favourite feature is expense tracking — I keep my money in and out under control. I highly recommend it.”

NaomiNaomi Black Store — Retail

“I used to redo my accounts every evening in a notebook — exhausting, and impossible to catch up on after a few months. With Genuka, everything is already recorded on the shop's tablet. It's simple.”

Ruth OrnellaShein Attitude | Mos Market — Boutique

“Invoicing, stock, accounting: I took it all back in hand with Genuka, with full traceability on my items. And the little extra that changes everything — barcodes generated automatically.”

TaniaAccessories By Tania — Accessories

“With Genuka I manage my stock, spot my loyal customers and most profitable products, and launch my promotions — and I even have a website. I save a huge amount of time and say goodbye to paperwork.”

JosephaLes Secrets de Tchougs — Retail

“In Côte d'Ivoire, I brought my accounting, customers, sales, stock and suppliers together on a single platform. Going digital gave me the visibility my growth was missing. My advice: go for it.”

Maritza Adom BouedyAdwera Essentials — Hair care products

“At Scensoria, customer experience is at the heart of everything. Genuka supports our growth by putting people and customer relationships first — from advice to welcome, every detail counts.”

ScensoriaScensoria — Perfume & make-up

“My previous system had crashed and I was left with a real invoicing problem. Today, Genuka is my invoicing and management solution for Café d'Afrique — reliable, and I no longer lose anything.”

Thibaut TassiambaCafé d'Afrique — Founder — café & restaurant